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Eels Member Council

Eels Member Council

Parramatta Eels Member Council advisory group was established in 2015, meeting regularly to discuss a wide range of topics put forward by the Club, with Members contributing to decision making on all Member and fan experience related elements of the Parramatta National Rugby League Club.

Get to know your Blue & Gold Army representatives on the Eels Member Council:

Kylie Cann,
Member Councillor since 2017

How long have you been a Member?
31 years.

Membership:

I am a ticketed member with reserved seat season tickets.

What is the best thing about being an Eels Member?

Feeling part of the team.

Why did you apply to become part of Eels Member Council?

As an avid Eels supporter, I thought it would be a great opportunity to join the Members Council to provide feedback to the Parramatta Eels that would benefit all Members and fans.

Name an attribute that you will bring to Member Council;

Passion and loyalty.

What is the one thing that you hope to achieve?

To contribute to creating an even better experience for Parramatta Eels Members and fans in many different areas including membership, merchandise, game day experience, player events and member rewards.


Laraine Down,
Member Councillor since 2017

How long have you been a Member?
I've been a member for 10 years.

Membership: I am a ticketed member with reserved seat season tickets.

What is the best thing about being an Eels Member?

Is being there when my team wins and enjoying the whole experience with my family.

Why did you apply to become part of Eels Member Council?

I applied to be on the Member Council because I've been an Eels fan my whole life and it's a great opportunity to contribute to the club.

Name an attribute that you will bring to Member Council;

I hope to be a positive and practical voice on Member Council.

What is the one thing that you hope to achieve?

Growing the Eels Membership is a priority. Our fan base is huge and we need to be working hard to recruit and retain new members and provide them with the best possible game day experience.


Cherry Fratto, Glenhaven
Member Councillor since 2015

How long have you been a Member?
2015 was my first year as a Member

Membership: 3 Game GA Flexi

Why did you apply to become a Member Councillor?

As an avid Eels Member, I saw this as a great opportunity for me to contribute to this exciting initiative. I believed I could provide relevant feedback on behalf of Eels Members, offering a different perspective as a working mum with a young family, a season ticket holder and local.

What are some of the things you hope to achieve by being part of the Eels Member Council?

Developing unique and relevant Member experiences that lead to record breaking Member acquisition and retention numbers.

Darren Hawkins
Member Councillor since 2017

How long have you been a Member?

I've been a member on and off since the 1970's when we had the cardboard punch cards, my family and I were members when we moved to Belmore then when we returned to the stadium in 1986. The industry I work in these days isn't consistent with timetables so my own membership over the last decade has been inconsistent too (sadly!)

Membership: Currently I am a non-ticketed.

What is the best thing about being an Eels Member?

Being a part of the extended Eels family

Why did you apply to become part of Eels Member Council?

I wanted to be a part of being able to give back to the club that I have been a fan of since I can remember and being able to be a part of the membership's voice is exciting and an honour.

Name an attribute that you will bring to Member Council;

Passion (for our club to help OUR club be the best it can be)

What is the one thing that you hope to achieve?

I hope that I can be a part of making being an Eels member, no matter the membership package, the thing that as many fans WANT to do, that fans see our club wanting to do more and be more for their members, so they feel encouraged and inspired to either continue on as members or to take on membership for the first time.

Elizabeth King
Member Councillor since 2017

How long have you been a Member?

Since 2014

Membership: I am a ticketed Member with Reserved Seat Season tickets.

What is the best thing about being an Eels Member?

It's a wonderful sense of belonging to the Eels family.

Why did you apply to become part of Eels Member Council?

I am a Mum of three boys, two of whom play Junior Rugby League in the Parramatta competition. As a family we are avid Parra fans. Being on Member Council provides me with an opportunity to provide feedback to the Club that would greatly benefit all Members and fans, particularly Junior Rugby League fans.

Name an attribute that you will bring to Member Council;

Passion and loyalty.

What is the one thing that you hope to achieve?

As a Mum, I would like to focus on ensuring that the Junior Rugby League fans get as much exposure to the Club as they can. Our young fans are our Members, some may even be players for our future Eels team. I want to ensure that the passion, loyalty and commitment the young fans give to the Club is recognised which will in turn encourage them to pass this passion, loyalty and commitment down for generations to come.


Chris Losco, North Rocks
Member Councillor since 2015

How long have you been a Member?
16 years

Membership: Full Season Reserved Seat

Why did you apply to become a Member Councillor?

I initially applied to be as involved as possible with the club.

What has been the highlight of being on the Parramatta Eels Member Council?

Helping the Club to navigate through the relocation of our home ground while growing the membership based and the game day experience.


Duy Nguyen, Liverpool
Member Councillor since 2015

How long have you been a Member?
5 years

Membership: Full Season General Admission

Why did you apply to become a Member Councillor?

It’s time to make a contribution. I’m a long time Eels supporter and I would like to make some positive contributions, that’s why I put my hand up.

What are some of the things you hope to achieve by being part of the Eels Member Council?

To make it a positive experience for everyone going to the game but most importantly to increase the fan base. I believe there is still a large group we haven’t explored to try and get the fan base to its full potential. I think this is a very positive move by the club.





Joel Williams, Lindfield
Member Councillor since 2015

How long have you been a Member?
9 years

Membership: Full Season Reserved Seat

Why did you apply to become a Member Councillor?

For the love of the club and in the hope I can offer something back and help all the Members enjoy the club.

What has been the highlight of being on the Parramatta Eels Member Council?

The meeting with Brad Arthur and his support team at the Old Sale Yards. It was in the middle of the salary cap crisis and off field player behaviour issues. It was a highly interactive session that was open and honest on both sides about the high standards expected of the club on and off the field, and how the Council could help. Brad was inspirational and focused- what a leader. A year on and the club is demonstrating the desired values spoken of on that day. Brad is still here and the club has a strong board and management that we need to be successful. I'll never forget that meeting and to be a part of the Eels evolving to set ourselves up to be the powerhouse we should be.


Karen Cauchi, Glenwood
Member Councillor since 2015

How long have you been a Member?
16 years

Membership: Full Season Reserved Seat

Why did you apply to become a Member Councillor?

It’s nice to be more invested with the club.

What are some of the things you hope to achieve by being part of the Eels Member Council?

I hope to have some input into the club and how we can be better rewarded as Members and vice versa.

Mitch Clarke,
Member Councillor since 2017

How long have you been a Member?
Since 2012.

Membership: Full Season Reserved Seat, Category 2 Membership

What is the best thing about being an Eels Member?

I think being a member is more than just getting tickets and attending the game. It's more so about supporting the club and players, and in a small way being a part of our team's future success.

Why did you apply to become a part of Eels Member Council?

Being a part of The Cumberland Throw has given me a terrific opportunity to connect with a wide range of Eels supporters, and I think that enables me to not only deliver my own thoughts and reflections as a member and fan, but in some ways represent the opinions and voices of a multitude of supporters.

Name an attribute that you will bring to Member Council;

I'd like to think I'm a clear communicator, and due to what my wife might refer to as my obsession, have a passionate understanding of all things Eels. I'm also very optimistic about our team's chances and direction for the future; and an unashamed Brad Arthur fan.

What is one thing that you hope to achieve by being a part of the Eels Member Council?

I feel very privileged to be asked to represent the wider Eels Membership community, and I suspect any number of people could sit in this seat. As such, I hope to put a face to Eels Membership body and develop initiatives that enhance game day experience for all Eels fans.

Marcus Stepanek, ACT
Member Councillor since 2015

How long have you been a Member?
15 years

Membership: Captains Club Premium

Why did you apply to become a Member Councillor?

I’m that passionate about Parramatta! Being from out of town this was one thing I could do to give back to the club.

What are some of the things you hope to achieve by being part of the Eels Member Council?

To make a difference. My main hope is to improve the Membership experience and the game day experience for all members and supporters. I’ve seen some great things in my time as a Member and some doozies!

Clare Melville,
Member Councillor since 2017

How long have you been a Member?
Since 2008.

Membership: Full Season Reserved Seat, Category 2 Membership

What is the best thing about being an Eels Member?

Being part of a great family club and being able to attend all home games. Our seats are amazing and the other members around us end up turning into great friends as we turn up every week to support the Eels. It is an awesome way to continue to pledge my allegiance to the Blue and Gold, one of my Dad's greatest achievements in bringing me up!

Name an attribute that you will bring to Member Council:

Being the youngest member of the committee and a high school teacher, I hope I can bring a youthful perspective which will help better the game day experience for our younger generation of fans.

Melissa Muscat, Sutherland Shire
Member Councillor since 2015

How long have you been a Member?
8 years

Membership: Full Season Reserved Seat

Why did you apply to become a Member Councillor?

I’m very passionate about the Parramatta Eels. I’m a dedicated and loyal supporter. I travel from Sutherland to Parramatta for every game. I want to see the Eels do well this year. I applied to become a council Member because I want to make a difference.

What has been the highlight of being on the Parramatta Eels Member Council?

My high-light since joining Member Council has been being able to come together with like-minded people and providing input on how we can continue to grow membership and strive to be the best member base in the NRL through membership services and game day experience.


Michelle Samson, Kellyville Ridge
Member Councillor since 2015

How long have you been a Member?
7 years

Membership: Category 1 Reserved Seat

Why did you apply to become a Member Councillor?

So I could positively contribute to the club – I’m passionate about the Eels. Anyway I can add value and insight is very close to my heart.

What are some of the things you hope to achieve by being part of the Eels Member Council?

I think the more clubs do this in general, it creates a stronger game and stronger club. It’s not just about clubs competing now it’s about other codes. If I can help make Parramatta a stronger league club then we can have a stronger link between the Eels and the community

Peter Johnson, Blaxland
Member Councillor since 2015

How long have you been a Member?
3 years

Membership: Blue & Gold Army non-ticketed

Why did you apply to become a Member Councillor?

I wanted to be involved because of the love of the Eels I have had since 1963. I wish to contribute to have an input with the club and Member experience.

What are some of the things you hope to achieve by being part of the Eels Member Council?

I hope to help the club with Member experience, feedback and be a conduit between Members and the club

Ricardo Ascenso, Doonside
Member Councillor since 2015

How long have you been a Member?
5 years

Membership: Full Season Reserved Seat

Why did you apply to become a Member Councillor?

It’s a good opportunity, a good chance to have an input with the club beyond being a fan. And to provide insight into how the club can progress going forward.

What are some of the things you hope to achieve by being part of the Eels Member Council?

I guess my goal is to improve fan engagement, because that covers everything.

Ryan Lahodiuk, Parramatta
Member Councillor since 2015

How long have you been a Member?
3 years

Membership: Full Season Reserved Seat

Why did you apply to become a Member Councillor?

I’ve been a tragic from way back. The 1986 grand final was my first experience watching the game live. I was sitting near Kylie Minogue before her ‘heyday’. It was a great experience and unfortunate our last major title. Since then I’ve always followed Parramatta.

What has been the highlight of being on the Parramatta Eels Member Council?

Working with other like-minded people both internally from the club and other Member council members who love and support the Parramatta Eels club as I do. People who come together regularly to try and put forward ideas and discuss issues and concerns and work towards a common goal of making the club the very best it can be.


Stuart Gollan, Lane Cove North
Member Councillor since 2015

How long have you been a Member?
7 years

Membership: Full Season Reserved Seat

Why did you apply to become a Member Councillor?

Mainly I just wanted to be able to have a say in what Members get and also the game day experience. I’ve always felt passionate about it. When you see what some of the other sports do like baseball and soccer it would be great to be able to bring something like that to Parramatta. It’s something I’d really like to see.

What are some of the things you hope to achieve by being part of the Eels Member Council?

I’m hoping game day at Parramatta can be a better experience. I believe more people would become Members because of what it could be. Lots of friends that I have are Eels fans but are not Members for different reasons. If I can help implement changes to get hose guys to sign up, I’ll feel I’ve done a good job.

Daniel Valeri,
Member Councillor since 2017

How long have you been a Member?
2018 will be my 12th year as a Member.

Membership: Full Season ticket holder

What's the best thing about being an Eels Member?


Having the opportunity to watch the team live every other week is a lot of fun. You get to experience first-hand how players improve their skillset each week and become more experienced as well as experiencing the atmosphere and joy of feeling like you are truly a part of the match day experience.

Why did you apply to become part of the Eels Member Council?

Being a passionate supporter I want to help out the club wherever I can and I saw the member council as the perfect opportunity to do so. Given that I am also a member of other sporting organisations alongside my professional experiences I feel as if I am in a unique position to provide the council with valuable insights into the mindset of fans who have similar experiences to that of my own.

What is one thing that you hope to achieve by being a part of the Eels Member Council?

My goal is to provide council with a point of difference, whilst ensuring that whatever input I provide is inline with what I believe the greater member base wants or feels is lacking.