Members who hold multiple Memberships under one name can amend this by contacting the Membership Team.
Please see the step by step process for ticket redemption below. You can also find more information at the ONLINE TICKET REDEMPTION INSTRUCTIONS section of the Benefits page.
Step 1: Log into to the 'My Events' page on your BGA Account Manager portal using your account credentials - https://am.ticketmaster.com/parraeels/my-events
Step 2: Select your game choice. You have the number of game entitlements available to you that you purchased when buying your Membership. For example, if you purchased a three (3) Game Build Your Own Membership, then you will have three (3) game entitlements to redeem. If you are choosing your first game entitlement, click the ‘Ticket Redemption for Game Choice 1’ tile. If making your second game entitlement choice, click the ‘Ticket Redemption for Game Choice 2’ tile and so on.
Step 3: On the next page, click 'Exchange' (located in top right corner).
Step 4: On the next page, select each ticket/s (marked as ‘BYO’) that you would like to redeem. Once selected, click Continue to view the available games.
Step 5: On the next page, select the game you wish to attend to continue selecting your seats.
Step 6: When the seat map appears, select your desired section and seat/s. Seat/s will be added to the cart. Select ‘Continue’ in the cart to move to the checkout screen.
Step 7: Review your selection and click ‘Submit’.
Step 8: Accept the T&C’s under ‘Order Summary’ and click ‘Place Order’.
Step 9: You have successfully redeemed your ticket/s. In order to print your tickets, click ‘Go back to My Events’ in the middle of the screen.
Step 10: Select the game you just redeemed ticket/s for. On the next page, select 'Print' (located in top right hand corner).
Step 11: Select your seats that you redeemed earlier from the seat map and click 'Continue' (located in bottom right hand corner).
Step 12: Click ‘Print’ when the pop-up box appears. Your ticket will then download as a PDF file. You can now print this ticket to scan for entry at the game!
General Admission Members are not required to prebook tickets. Your Member card allows you to scan in on the day of the game.
If you would like to enquire about purchasing additional tickets for home games, please contact the Membership Team to check availability.
If you believe that you are not receiving appropriate Club updates, please contact the Membership Team.
Members can print their game day tickets via their online Account Manager.
Ticket Printing is also explained in the "How do I redeem my tickets?" section of the FAQ's.
If you have an enquiry regarding your 2023 Membership ticket entitlements, please contact the Membership Team.
Members who have an enquiry regarding 'away game' discounts should contact the Membership Team.
Members who have an enquiry regarding 'away game' tickets should contact the Membership Team.
Tickets for the 2024 NRL Season will go on-sale in early 2024. Members should ensure that their contact details are up to date in order to receive the latest Club updates.
All ticketed Members will receive their E-Membership pass via email prior to the commencement of the 2024 NRL Season. If you have not received yours, please contact the Membership Team.
If you purchased your membership through our Ticketek platform you will receive your ticket closer to the game sent from Ticketek
Members who purchased the following categories:
Will be sent a ticket within 3 days of purchasing the Membership.
For all General Admission purchases members will receive a barcoded card they can use to scan at the venue for their chosen game/package